At Wake United, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make purchases, or engage with us in other ways. By using our website you agree to the terms of this Privacy Policy.
Information We Collect
Personal InformationWhen you make a purchase or submit information on our site, we may collect the following personal information:
- Name
- Email Address
- Billing and Shipping Addresses
- Payment Information (e.g., credit card details)
- Phone Number
- Purchase History
Non-Personal Information
We may also collect non-personal information, which includes data that does not directly identify you:
- Browser Type
- IP address
- Referring/exiting pages
- Date and time of visits
- Clickstream data
- Operating system
- GPS Location
How We Use Your Information
Wake united uses your information for the following purposes:
-
Order Processing
To process and fulfill your purchases, including sending you emails and/or text messages to confirm your order status, fulfillment, and/or shipment. -
Customer Service
To provide you with customer support and respond to your inquiries. -
Personalization
To personalize your shopping experience by showing you products that may interest you based on your previous interactions and/or locations. -
Marketing
To send you promotional materials and updates if you opt-in to our newsletter or other marketing communications. You can opt-out at any time. -
Site Improvement
To analyze our website performance and its use in order to improve efficiency, effectiveness, design, and content. -
Security
To protect against unauthorized access, fraud, and other potential security risks.
Log Files
Wake United follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.
Cookies and Web Beacons
Cookies
Wake United uses “cookies” to enhance your experience on our site. Cookies are small text files stored on your device when you visit our site. These cookies help us remember your preferences, analyze site traffic, and provide a better overall experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Web Beacons
We may also use web beacons (also known as pixel tags) in our emails and on our website. Web beacons allow us to track the effectiveness of our email campaigns and understand how users interact with our website content.
Third-Party Privacy Policy
Wake United does not share your personal information with other advertisers or unrelated websites. However, we may share your information with trusted partners who help us operate our website, process payments, ship orders, or provide customer service. These partners are required to keep your information confidential and are prohibited from using your personal data for any purpose other than providing services to Wake United.
You may consult this list to find the Privacy Policy for each of the advertising partners of Wake United.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Wake United, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Wake United has no access to or control over these cookies that are used by third-party advertisers.
CCPA Privacy Rights (for California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
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Right to Know
You have the right to request that we disclose the specific pieces of personal information we have collected about you. -
Right to Delete
You can request that we delete any personal information we have collected from you, subject to certain exceptions. -
Right to Opt-Out
You have the right to opt-out of the sale of your personal information. However, Wake United does not sell personal information to third parties. -
Right to Non-Discrimination
You will not be discriminated against for exercising any of your CCPA rights.
To exercise your CCPA rights, please contact us at shredcare@wakeunited.com.
GDPR Data Protection Rights (for EU Residents)
If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
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Right to Access
You have the right to request copies of your personal data. -
Right to Rectification
You can request that we correct any information you believe is inaccurate or complete information you believe
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Wake United does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at shredcare@wakeunited.com.
Effective Date: August 20, 2024
Note: This Privacy Policy is subject to change at any time without notice. Please review this policy periodically for any updates.